Hey All! Thanks for visiting our shop!
1. We are taking safety measures to keep you as safe as possible. Masks & gloves are worn when packaging ALL orders. We switch out gloves with each new order we package. Handmade items are made with masks & gloves ON.
2. There ARE shipping delays & tracking issues lately. This is NOT our fault. All mail carriers are experiencing delays especially INTERNATIONALLY. Once a package leaves us, we CANNOT track it without the designated mail carrier automatically updating tracking info. We NEVER purchase a label without tracking info. So BEFORE contacting us, contact your designated mail carrier (usually USPS) with your tracking number & ask them for shipping info. IF USPS cannot resolve your issues, then contact us. We will see what we can do to the best of our ability.